JD.com Founder Says Robots Will Eventually Replace All 700,000 Couriers, Launches Nirvana Retraining Program
JD.com founder Richard Liu said at the APEC China CEO Forum that robots will replace the company’s 700,000 delivery workers “sooner or later”, pairing the prediction with a retraining program called Nirvana that aims to move couriers into robot maintenance and AI training roles before automation arrives.